WINMOORE, INC. PARTNERS WITH TWO NEW SOFTWARE COMPANIES
TO ENHANCE APPLICATION MANAGEMENT AND CRM SOLUTIONS
An estimated 40% of unplanned downtime is due to application failure – according to Gartner Research.
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Winmoore has added to its partnering program a highly sophisticated application manager and the most efficient technological monitor for quality assurance on the market. This new technology, the brainchild of PATH Communication, is called P.A.M. - Path Application Manager. P.A.M. has a learning capability that provides automatic problem detection and notification without manual configuration. If events fall outside the norm, configurable alerts and recovery procedures are initiated - at the same time that detailed logs of degrading processes are being captured for investigation and analysis.
Equally important, Winmoore has now partnered with Soffront Software Inc., a pioneer in the CRM market whose core product is software defect tracking. This enterprise-wide CRM tool allows Winmoore to implement solutions for marketing, sales-force automation, customer support, defect tracking, asset management, RMA tracking and portal applications, among others. In addition Winmoore’s use of this tool will assist clients by accelerating their productivity, reducing implementation and maintenance costs, hastening user adoption, minimizing risk of failure and increasing customer loyalty.
Exlains Winmoore’s President/CEO Bruce Winsatt: “Our clients expect to reduce downtime, lower costs, increase efficiencies, and improved customer satisfaction. By incorporating P.A.M. and Soffront Software into our system of quality assurance tools we continue to be a dynamic force in our field.” Under Winsatt’s unusual expertise and guidance, Winmoore clients can only become more productive and prepared for the anticipated growth of business across the Internet.
These two cutting edges software programs, Soffront Software CRM technology and P.A.M.’s behavior management (ABM) technology, will dramatically reduce the ever-increasing number of software errors that are costing the national economy nearly $60 billion annually. An estimated 40% of unplanned downtime is due to application failure – according to Gartner Research.
Both of these programs will give Winmoore a competitive edge in quality assurance management. P.A.M.’s application behavior management platform and Soffront’s broad and fully integrated suite of CRM applications significantly lower the total cost of customizing software applications. As a result, each technology cuts application failure severity and frequency, and benefits companies that extend their enterprise-leveraging Web services.
“With the anticipated continued growth of the Internet, every company expecting to increase Web business should have access to these programs,” adds Winsatt. “The business that does not integrate our services, including these two tools, into its programming from the ground up, is not properly assessing its future. Off the shelf programs cannot compare to the customizing services Winmoore provides - because their application failure rate is almost as high as the industry standard.”
About Winmoore, Inc.
Winmoore was founded on the principles of helping companies develop, integrate and support quality in their products. Winmoore is in the business of taking the downtime out of business and putting the product control in the hands of its clients.
For almost two decades, Winmoore, Inc. has been providing quality assurance and process solutions that strengthen the capability, reliability and predictability of software products. The company has consulted with startup companies as well as leading companies in the areas of medicine, pharmacy, public safety, aircraft, telecommunications and online catalogue order and distribution.
Specifically, the company provides services for software-controlled products particularly those regulated by the FDA.
Winmoore has a 100% success rate problem-solving innovative devices on the way to market. One hundred percent of the companies implementing Winmoore’s methodologies continue using them today. Winmoore also has a100% completion rate and a zero rate of recall.
Our clients include Beckman Coulter, Organon Teknika, Cardiac Science, ScriptPro LLC, TRW, Inc., and the Los Angeles Police Department.
About Bruce Winsatt
Bruce Winsatt, President/CEO of Winmoore, Inc., has had an enterprising 17-year career developing high-tech solutions in the biomedical, aerospace and business arenas. He has comprehensive software quality assurance experience and is proficient at incorporating methodologies to increase product reliability and predictability.
As an architect of the art and science of quality assurance and product development, Bruce brings his expertise, diversity in products and industry, and problem solving techniques to the work done by Winmoore, Inc.
Bruce has first hand working knowledge of FDA regulations. He has assisted in the development of the AAMI training seminar for Software Validation – Requirements and Industry Practice, and is an instructor at the university level for a course in Software Development for Medical Devices.
For further information, please contact Bruce Winsatt, 714.596.0995. bruce@winmoore.com www.winmooreqa.com Winmoore, Inc.,
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